Long-term Support
For older people who need a permanent home with help available throughout the day and night.
Residential Care
Residential Care Home Services in Romford
A safe, sociable and genuinely homely place to live with support close at hand.
WHAT IS RESIDENTIAL CARE
Residential care in Romford: safe, sociable and homely.
Residential care at Ashbrook is designed for older people who want a comfortable, well-supported home but do not require the round-the-clock oversight of a qualified nurse. Our care team helps with personal care, daily routines, meals and social activities — allowing residents to maintain as much independence as possible while knowing that support is always close at hand.
- Personal care support tailored to individual daily routines
- En-suite room with space to personalise with personal belongings
- Varied daily menus with dietary preferences accommodated
- Activities programme with regular events and seasonal celebrations
- Families welcomed and involved at every stage
- Close to Collier Row, railway station and local shops
Flexible Support
Who residential care is for
Clear, practical support that helps residents and families feel secure from the first conversation.
Companionship
For people who feel isolated and would benefit from the friendship and varied activities of our community.
Safer Daily Living
For families wanting reassurance around nutritious meals, personal care and medication prompting.
Care Experience
What residential care includes
Clear, practical support that helps residents and families feel secure from the first conversation.
Personal Care
Dignified support with daily routines led by personal preference and individual needs.
Nutritious Meals
Freshly prepared, varied meals made daily in our on-site kitchen.
Social Activities
A programme including gentle movement, traditional crafts and celebration of multicultural festivals.
Homely Rooms
Single en-suite rooms that residents are encouraged to personalise with their own mementos and decorations.
Family Updates
Regular conversations so relatives always feel involved and informed.
24-Hour Presence
Our team is on-site day and night to provide safety, comfort and professional assistance.
Our Approach
Care that feels organised, personal, and reassuring.
From first enquiry to settling in, our residential care is designed to feel clear, calm, and deeply personal for residents and families.
Meet Our TeamGetting to Know You
Before a resident arrives, we take time to learn their life story — their favorite foods, their hobbies, their communication preferences and the traditions that matter to them.
Our team supports each resident to build familiar rhythms — from morning social time to shared dining — at a pace that feels like home.
Review and communicate
Care plans are reviewed regularly. We ensure communication is clear for both the resident and their wider family.
Yes. We encourage residents to personalise their rooms with their own
furniture, photos and a personal shrine/altar for worship.
We complete a full assessment before any resident joins us. We provide a
varied, nutritious kitchen and cater for various dietary needs (e.g., low salt, diabetic) while
maintaining delicious, home-cooked flavors.
Participation is completely optional. Residents are always invited and
encouraged to join in, but we respect individual choice and mood.
Family connection is vital. We support regular visits and maintain clear,
honest communication with relatives at all times.
Residential care in Romford
Residential care at Ashbrook Nursing Home means help with daily living in a supported setting at 217-219 Chase Cross Road, Romford, RM5 3XS. It is intended for people who no longer manage comfortably at home but do not need nursing input. The home has 70 rooms. The home is part of Abbey Total Care Group, which runs 11 homes across London, Essex, Surrey and Hertfordshire.
Visiting Ashbrook Nursing Home
Ashbrook Nursing Home is at 217-219 Chase Cross Road, Romford, RM5 3XS, in the London Borough of Havering area. The nearest station is Romford (Elizabeth line), approximately 2 miles south. By car, the home is reached via the A12 and A127, with M25 Junction 28 to the north-east.
Families enquiring about residential care here usually travel from Collier Row, Romford, Gidea Park, Havering-atte-Bower and Chase Cross.
Visits are welcome by arrangement. Call 01708 736588 or email admin@ashbrooknursinghome.co.uk to arrange a time.
Paying for residential care
Residential care at Ashbrook Nursing Home can be funded in several ways, and most families use more than one over time:
- Local authority funding. If a needs assessment and a financial assessment by the London Borough of Havering show that support is due, the council contributes towards the placement.
- NHS Continuing Healthcare (CHC). Where the primary need is a health need, the NHS may fund the full cost of care.
- NHS-Funded Nursing Care (FNC). A flat NHS contribution towards the nursing element for residents assessed as needing registered nursing input.
- Self-funding. Families arranging and paying privately, which is the quickest route where a placement is needed at short notice.
The team at Ashbrook Nursing Home can explain which route is likely to apply before you commit to anything.
Regulation and independent reviews
CQC Registered and Regulated. Ashbrook Nursing Home is registered with and inspected by the Care Quality Commission under location ID 1-131442266. Inspection reports and the current rating are published on the CQC website, which is always the up-to-date source.
Families who have used the home have given it 9.4 out of 10 from 149 verified reviews on carehome.co.uk. Reviews there are collected independently, not by us.
Ready when you
are
Book a private tour of Ashbrook Nursing Home.
Come and see the home, meet the team and experience the atmosphere for yourself — at a pace that suits your family, with no pressure at all.
Call our care team
01708 736 588